Privacy Policy

PLEASE READ THE FOLLOWING TERMS OF THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE

1. Introduction
   
   The privacy of your Personal Information is afforded the highest level of importance by RMIT Student Union (RSU).  This Privacy Policy sets out RSU's information handling procedures and the rights and obligations that both you and RSU have in relation to your Personal Information.
   
   The terms of this Privacy Policy form part of the Terms and Conditions of Use of this Website (Terms and Conditions) and any agreement between you and RSU (Agreement) except in case of any inconsistency with the Terms and Conditions or the Agreement, in which case the Terms and Conditions/Agreement shall prevail.
2. How RSU collects your Personal Information
   
   RSU collects your Personal Information primarily as a result of correspondence and other communications with you.  We may also receive Personal Information about you from other parties (including sales agents, representatives or distributors) or from sources that are publicly available.
3. What Personal Information RSU holds
   RSU only holds your Personal Information if it is relevant to providing the services and products that RSU provides. Subject to this qualification, RSU may hold the following information about you:
   • your name, address, contact details, payment details, account number, records of correspondence and billing and credit status and statements;
   • in certain sensitive situations, information about your race, ethnic origins and health collected by RSU with your consent; and/or
   • for RSU suppliers and non profit organizations, other information RSU has collected to assist managing its relationship with you.
   
   All the information within this paragraph 3 is collectively referred to as "Personal Information" for the purposes of this Privacy Policy.
4. How RSU holds your Personal Information
   
   RSU may hold your Personal Information in either hard copy or electronic form, or both.
   
   You have the right to gain access to the Personal Information RSU collects about you
5. How RSU uses your Personal Information
   
   RSU uses your Personal Information:
   to provide you with products and services;
   • to administer its customer/business relationship with you;
   • for internal purposes such as procedural assessments, risk management, product and service reviews, staff training, accounting and billing; and
   • to identify, and inform you of, products and services that may be of interest to you.
6. How RSU discloses your Personal Information
   
   RSU will only disclose your Personal Information for a purpose that is related to the product or service that RSU is providing to you.  This may include disclosures to organisations that provide products or services to RSU or you, including professional advisers to RSU and contractors to whom RSU outsources certain functions including in relation to this website.   RSU will take all reasonable measures to ensure that any contractor it discloses your Personal Information to complies with applicable privacy standards and laws.
   
   RSU may also disclose Personal Information where it is expressly permitted by law, with your consent, or where RSU is legally required to do so, such as under current Australian legislation.
7. Correcting your Personal Information
   
   If your Personal Information is out-of-date or incorrect, you may inform RSU of this and RSU will correct it for you.  If RSU disagrees about the accuracy of the Personal Information provided and is unable or unwilling to change it, you may provide RSU with a statement indicating that you dispute its accuracy and RSU will associate that statement with your Personal Information so that it will be brought to the attention of each person who uses the Personal Information.
8. Promotional Information
   
   RSU may like to send you marketing communications and newsletters about goods and services that RSU believes may be of interest to you.  However, you may not wish to receive such material.  If so, please inform RSU of this in writing.
9. Changes to Privacy Policy
   
   RSU may need to change its Privacy Policy from time to time.  If RSU does, it will endeavour to ensure that your overall level of privacy protection is not diminished and will publish the changes on this Website.  Any actions that RSU has taken before the change will continue to be regulated by the Privacy Policy that existed before the changes were made.
   
   You are encouraged to check this Website regularly to consider, and act upon if so desired, any changes to the terms of this Privacy Policy.
   
   You can contact Reuben Armstrong, Publications & Communications Officer by email on reuben.armstrong@rmit.edu.au if you have any queries about this Policy or wish to exercise any right that arises under this Policy or otherwise.